Frequently Asked Questions

FAQ

Q: Why can't I complete payment and my order. I received an order and payment confirmation.
A: The Billing Information you enter into my store must match your credit card billing information. This is a security issue and test. You can also enter a shipping address that is not related to the billing information.

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

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